In light of new guidelines from the UK Government, the Northern Ireland Executive, Scottish Government and Welsh Government in response to the spread of COVID-19, we would like to reassure all clients and partners of OptEnrol that our operations continue to remain unaffected. 

All OptEnrol colleagues have been working remotely since March 2020 with a secure infrastructure in place. 

You will not experience any disruption to any part of the OptEnrol service, or the level of support, from our Client Services team despite any local restrictions 

Wremain committed to helping you during this period, and if we can be of any additional assistance please reach out to your Account Manager or email support@optenrol.co.uk 

With best regards, 

Richard Bolton 

Managing Director 

The UK Government’s Coronavirus Job Retention Scheme is currently tapering down and will close on 31 October 2020. Since the beginning of August, employers have had to pay for their own pension contributions and National Insurance contributions for all staff.  

Employers will still be able to claim 70% of staff wages through the Coronavirus Job Retention Scheme in September, and 60% in October, before the scheme closes on the 31st.  

Even if you are making a claim under the Coronavirus Job Retention Scheme, your normal payroll process still runs as usual despite the changes to the scheme in September and October. If you have reduced your furloughed staff’s pay from their regular salary amount, you will need to continue to run your payroll as normal on this amount of pay. If you have chosen to top up your furloughed staff’s pay, you will need to continue to run payroll as normal using this amount of pay.  

When paying your furloughed staff, deductions such as tax and national insurance contributions as well as pension contributions must continue to be made from your furloughed member of staff’s pay and paid as usual.  

Despite changes to the scheme you, and your furloughed staff’s, pension obligations remain unchanged. You still need to upload the contribution schedules to your pension provider and pay the staff and employer pension contributions over to the pension scheme calculated on the furlough pay. 

With less than two months left until the government’s Coronavirus Job Retention Scheme closes at the end of October, it’s important to keep on top of your automatic enrolment requirements as the scheme changes 

More detail and advice can be found on the Pension Regulator’s employer guidance. 

The OptEnrol team are here to help with ensuring your contributions are correctly calculated during this period – if we can be of any help please do not hesitate to get in touch. 

The Pensions Regulator’s updated guidance on auto-enrolment and defined contribution schemes is likely to lead to large numbers of mistakes being made, some experts predict, as employers have to grapple with the bifurcated system resulting from the slow death of furlough.

The guidance, published on 15 June, sets out the terms by which employer contributions must be calculated as employees begin to take on more part-time work. Employers are left with the unenviable task of having to account separately for contributions payable for the hours spent working, on top of those spent furloughed.

In those cases where employees return to work on a part-time basis, the guidance covers how that will impact the grant currently available – until August 1 – to employers to meet their auto-enrolment contributions.

Payroll processes and pension contributions

Even if you are making a claim under the Coronavirus Job Retention Scheme, your normal payroll process still runs as usual. If you have reduced your furloughed staff’s pay to the lower of 80% of their pay or £2,500 a month, you will run your payroll as normal on this amount of pay. If you have chosen to top up your furloughed staff’s pay, you will run payroll as normal using this amount of pay.

When paying your furloughed staff, deductions such as tax and national insurance contributions as well as pension contributions will continue to be made from your furloughed member of staff’s pay and paid as usual. You and your furloughed staff’s pension obligations remain unchanged, you will still upload the contribution schedules to your pension provider, and pay the staff and employer pension contributions over to the pension scheme calculated on the furlough pay.

Automatic enrolment duties for furloughed staff

As with your staff still working, automatic enrolment duties for furloughed staff apply as normal, and you will assess them based on the amount of money you are paying them. This means that if you have agreed to reduce their pay, you will be assessing them based on the reduced amount.

Working while on furlough – this applies from 1 July 2020

From 1 July 2020, staff on furlough will be able to work for you for part of the furlough period. You will need to have agreed how many hours your member of staff will work for you and the pay for these hours. HMRC provides detailed guidance, including examples of how to work out the furlough pay to be paid alongside. When working out the furlough pay the previously agreed furlough pay (ie the lower of 80% of their wages or £2,500 a month) will be adjusted proportionately.

In each pay period, you need to calculate the total pay (pay for hours worked plus adjusted furlough pay) and pay this through your normal payroll process using this total amount of pay. You should calculate staff and employer pension contributions as normal on this amount of pay. For example, if a member of staff earns £100 for hours worked and has adjusted furlough pay of £50 for the remainder, you will run payroll on £150 in the pay period as normal and calculate and pay the pension contributions due under your pension scheme rules on £150.

You will need to know the amount of furlough pay included in the total pay for the pay period as it is only on this amount that you may claim a grant for up to the statutory minimum employer pension contribution (for claims ending before 1 August 2020 only). In the example above, you will only be able to claim a grant of up to the statutory minimum AE employer contribution on £50 following the rules set out in HMRC’s guidance on calculating the pensions element of the grant.

Automatic enrolment

If a member of staff meets the criteria to be put into a pension scheme, you must enrol them whether they are furloughed or not. Or, you can also use postponement which postpones putting newly eligible staff into a pension scheme for up to three months.

If a member of staff triggers automatic enrolment during the furlough period, for example because they turn 22 and their earnings meet the criteria to be automatically enrolled and it is not at the end of postponement period, you can put them into your pension scheme or delay putting them into the pension scheme for up to three months by using postponement.

If a postponement period ends during the furlough period and your member of staff meets the criteria to be put into a pension scheme, you cannot use postponement again and must put them in.

The effect of reducing your furloughed member of staff’s pay may mean that they will never meet the criteria to be put into a pension scheme during the furlough period, even when working part of the time. When their pay increases after the furlough has ended, you must continue to assess them and enrol them if they are eligible. Your member of staff can ask you to put them back into a pension scheme before this.

You can read the full guidance from the Pension Regulator here.

The team at OptEnrol is here to help with ensuring your contributions are correctly calculated during this period.

We would like to reassure all clients and partners of OptEnrol that with the appearance of the novel coronavirus (COVID-19) and following the guidelines issued by public health officials, we are fully prepared and able to continue to provide our full service during this time.

All OptEnrol colleagues are able to work remotely with a secure infrastructure and contingency plans in place, across both our Edinburgh Head Office and our Bangor NI site.

We will continue to operate as normal should there be any need to self-isolate or guidance is issued by public health officials that make this necessary.

You will not experience any disruption to the OptEnrol application, or the level of support from our Client Services team during this challenging time.

We are committed to helping clients through these unsettled times and if we can help in any way please reach out to your Account Manager or email support@optenrol.co.uk

 

 

Did you know that over 99% of savers who have been auto enrolled into a scheme that offers a range of funds don’t make any active choices and just stick with their employers’ default fund?

Why?

Is it because it’s easier or that we neither understand nor have the time to investigate the options and what they mean? Maybe we just don’t care and like so many of us, ask the question “will it really make a difference anyway”.

Sometimes we just want someone else to make the decision for us and take the hassle out of it and auto enrolment seems to fit into that category.

Usually your fiscal friends will tell you to investigate, shop around, look for the best deal, assess your choices but when it comes to your workplace pension, the few members who do switch their investment funds will often chase the market and the buy high/sell low behaviour can seem like the best way to get more bang for your pension fund.

When it comes to risk choices for your fund, those savers who do self-select are normally guided by the risk classifications of the funds available. There are many tools to help you understand your risk, assess you attitude and determine what kind of saver you are, However, regardless of the tools at our disposal, we all continue to struggle to determine their own attitude to risk.

It is well documented that 80% of self-select members change their investment selection less than once every five years, and more than half of them never make a change to their initial investment selection and its more than likely that your fund can remain untouched for 40 years.

With fund sizes for auto enrolled savers still very small, it looks set to stay the same, savers sticking with their companies default fun and at the end of the day there is little value in changing, so save some time and go and put your feet up, maybe not, best save that for your retirement.

A recent report by the Department for Work and Pensions (DWP) discovered that many employers are taking the minimum steps to comply with auto-enrolment rules and are turning to IFAs and accountants to outsource their pension duties.

This latest report found that employers who were new to the market were seeking just enough information to become compliant and that the process was almost always prompted by a letter from The Pensions Regulator (TPR).

The report also found that workers were not getting the information or even option sometimes, to save more for their retirement and instead taking the minimum contribution alone.

There has been a notable increase in employers who are now turning to IFAs and accountancy firms to help manage their AE obligations. Some employers have even turned to family members or colleagues who have experience with automatic enrolment.

Employers are now prepared to pay a management fee to an intermediary to ensure workers are not only getting the stipulated amount but also to deal with requests from savvy employees who wish to top up their pension plan or find a new provider.

The report also highlighted a lack of desire from employers to educate themselves on the AE rules and of those who conducted the process themselves, undertook limited research, usually focused on a visit to the potential provider’s website, and “skim-reading” the topic online. Very few employers spent any time researching the compliance requirements.

Many new employers are selecting the first pension offered, often opting for the National Employment Savings Trust (Nest), unless prompted to do otherwise by an intermediary or other outside source.

We here at OptEnrol can confirm the finding of this report as we are seeing people turning to us for help to ensure their AE obligations are being met and to help ease their already busy work load.

And let’s face it, everyone needs a little help sometimes.

It’s been 6 years since the introduction of automatic enrolment and in April there will be a second rise in the minimum contribution employers will be required to provide. As a result, companies and advisers are reconsidering their providers and as time has passed and experience grown, the cracks are beginning to show, and other avenues are being sought.

Aviva experienced an 80% rise in calls in 2018 requesting more or better auto enrolment support, the majority of which were from advisers.

Malcolm Goodwin, head of workplace savings and retirement at Aviva, said: 

“SMEs and their advisers are now starting to understand that when it comes to their auto-enrolment provider, they do have the freedom to switch they are starting to look at what is being delivered by the scheme they originally signed up to.”

In the beginning there was a sense of panic and the application of AE was fraught with confusion and uncertainty, only natural when we experience change but with understanding comes the ability to ask questions and seek better solutions.

Here at OptEnrol we are seeing a rise in enquiries as some advisers are no longer convinced that client requirements are being met. Rather than just rely on them to do this themselves, they realise that they could be offering more support and service providers such as OptEnrol could be the answer to the problem.

Great for us! We offer all of this as well as the peace of mind when using our complete auto enrolment service, where advisers can see their clients’ activity all in one place.

Those involved with providing AE assistance and companies who need to ensure they have everything in place now have the option and confidence to shop around and as they say, “knowledge is power”.

Read the full article here

With contributions set to increase significantly in April 2019, might we be about to see an employee stampede for the exit? One that would undo much of the good work to date in getting us all saving for our retirement?

The increase is likely to be a bridge too far for many employees as they see their levy rise to 5% having started at just 1%. While the smaller deduction was largely accepted by most of the workforce and so hailed as a success story, a twentieth will compete with the household’s other needs – from groceries to mortgages.

The employers’ challenge:

Whilst commentators are only guessing at the scale of the opting out after 5 April, what is it likely to mean to you as an employer (or adviser)? As well as meeting the 50% hike in employer contributions in most cases to 3%, you’ll have to deal with the extra admin of processing lots more requests to opt out. Notifications should not really come directly to the employer, and for many schemes such as NEST and The People’s Pension they are lodged directly with the pension provider. As employer you then have to identify these and make timely amendments in your payroll and AE assessment records. There’s the added complication of deciding what to do about employees who want to continue contributing but can’t afford the increased amount.

What does it mean to OptEnrol users?

OptEnrol will be able to cope with the increased activity.

Firstly it dynamically uses the PRP dates to select the rates for each tax year and produce correct contribution calculations. For many pension providers it automatically gathers the opt out request dates to flag the employee records, amend contributions and issue relevant employee communications. Employers can choose as a default to have their own contributions continue or cease.

We’re here to help

If you’re an employer or adviser and would like to discuss these upcoming changes you can get in touch with our OptEnrol experts here, by email at info@optenrol.co.uk or by calling 0131 467 4467.

Well, that’s Christmas and Hogmanay out of the way. We watched the Edinburgh fireworks from the office balcony (it’s why we moved near the Castle, well amongst other things, there is a pub underneath the office).

It was a relaxing break after a busy year spent with three twenty-something offspring able to join our customary seasonal feasting and drinking. But now it’s back to business and after a great 2018 of exponential growth with most of our OptEnrol clients, this year promises to start with a bang, just like the fireworks.

We here at OptEnrol really have become the auto enrolment specialists which has been reflected in our growth, assessing over 63,000 employees each month. Naturally, we’re on the lookout for lots more as the service accepts all sizes and complexities of workforce. Advisers using other assessment services have recently been attracted to OptEnrol’s low charges, pay-only-as-you-use basis as well as the great customer service from our dedicated and fantastic support team who are there to help whenever you need them.

2019 really shifts up a gear in April when contribution rates rise for the second (but likely not final) time so check that the rates set up in OptEnrol for you are what you are expecting, whether at the new legal minimum or higher. The software will automatically use those new rates for assessments ending after 5 April, so keep your eyes peeled.

Despite the publicity, the new deductions may come as a surprise to some employees, so you should give them advance warning. You could also mention the good news about the extra amounts you will be paying on their behalf – they’re going up to 3%.

For some employees the new deductions will be unaffordable and if so you’ll have to be clear on your policy for employer contributions. You are entitled to maintain your contributions, stop them altogether or increase them to ensure the workplace pension status is maintained. Whatever you decide, OptEnrol can cope and automate most of it.

Finally, be prepared for a bit more admin if lots of employees opt out but help is at hand as it can all be done through OptEnrol, that’s what we are here for.

2019 will be a testing year in workplace pensions but they’re here to stay, as is OptEnrol and we are eager and open for business!

We’re now on the plateau with workplace pensions. After its introduction in 2012 all businesses then existing and all the ones created up to October 2017 have by now begun their obligations. Since then newly established businesses have immediate obligations, though they can still use postponement for up to 3 months.

But is that it then, nothing more to be done? It’s likely a lot of businesses will have “chosen” the handiest or least cost pension scheme because of uncertainty and just wanting to do anything to get compliant.

The rolling 3 yearly re-assessment date may be a trigger for everyone to re-assess what they’ve done and evaluate a range of options. Net investment performance comparisons are beginning to emerge with Compare My Workplace Pension Supermarket not far off, if not already lurking.

Time to reassess one’s processes and administration too – is your payroll brand or payroll bureau error-free or leaving you at risk of action from mistreated employees? And is it just a pure headache every week or month with bits of processes that don’t fit and don’t interact?

Time to be positive too. Providing your employees with pension benefits should be painless (not too expensive) and easy to administer. Take time to look into salary sacrifice, it’s literally free money, and whilst not very much based on 3%, it can be significant at 5% and who knows where the plateau for that will be in a few years’ time.